MYRA Trust Centre
At MYRA Health, trust is more than a principle - it’s embedded in every interaction. Our AI voice assistant is purpose-built for Australian general practices, medical clinics, and healthcare providers, supporting seamless operations without compromising privacy, security, or regulatory obligations.
We’re proud to be a leader in AI voice technology for healthcare, underpinned by a commitment to transparency, data integrity, and cyber resilience.
How We Manage Data
MYRA Health does not use any voice interactions or personal data for training AI models. Instead, we conduct controlled post-call performance evaluations to ensure system behaviour meets the highest standards. These evaluations are operational only and do not involve caller content.
No Call Audio or Transcripts Stored
We do not store or retain call audio or transcripts. After the call ends, only internal system performance results but never voice content or identifiable caller data are captured. This design significantly reduces data exposure.
Responsible Technology Use
Infrastructure Partnerships
To ensure fast, accurate, and natural voice experiences, we use globally respected infrastructure providers. These systems are configured to operate transiently and securely, with no data retention at the provider level. We apply strict access controls, encryption, and data minimisation to all integrations.
ADVANCED DATA SECURITY
We take data security seriously, ensuring encryption and strict access controls to protect patient information. MYRA processes requests securely without storing sensitive data, so clinics can operate with confidence and peace of mind.
REAL TALK
MYRA employs advanced speech synthesis and natural language processing to deliver a voice that sounds human, warm, and natural. With intelligent conversation flow, it understands context, responds smoothly, and engages patients just like a real receptionist—minus the hold music and missed calls.
RECEPTION, REDEFINED
Built for Healthcare. Backed by Trust.